‘Judith and members of her team were all very professional and sympathetic.
They provided accurate details that were well thought out to suit our needs.
Plans were flawless, smooth and unhurried. The day could not be faulted, total dignity throughout
At such a heart-breaking time our confidence in Dandelion Farewells helped all of us immensely.’
‘We chose Dandelion Farewells because they are independent and more flexible. My father set aside the brochure before he died as being more consistent with his values.
I was able to get a quote quickly, which made the decision more straightforward.
It was very convenient that Judith could make a home visit in the evening to fit around work. It was a huge relief having an experienced team guiding me through what needed doing.
All the staff of Dandelion Farewells and the celebrant were kind and sensitive.’
‘Dandelion Farewells were open and honest, always there when I wanted them.
The funeral was all I could have hoped for and everything my late wife wanted.
Thank you for making what should have been a hard day a lovely farewell.’
‘Jo was very kind and empathetic; helpful and not patronising. All things were attended to which made everything much easier.’
‘The planning meeting was very simple and straight forward. Jo was very kind and listened compassionately to our wishes. We felt at ease with what could have been a difficult discussion.
The call confirming mum was in their care was very reassuring and your kindness to my dad has been amazing.
Dandelion Farewells made a very sad and difficult situation bearable.’
‘Dandelion Farewells was recommended by a friend.
The arrangement meeting at home made everything very relaxed, personal and no rush with sorting things out. The information was excellent, every aspect was explained.
Dandelion Farewells made us feel so comfortable as everything was done for you without worrying about it.
A first class service from start to finish, it was lovely to be treated in a professional and caring manner.’
‘A very gentle and very professional service.’
‘Dandelion Farewells was recommended to us by a friend of the family. I felt reassured that they would take care of matters.
It was a lovely touch to have the meeting in our family home.
Time was never an issue with Judith, and I felt reassured that she would try to make anything happen.
They were excellent at providing all the information we would need, being non-complicated, efficient and professional, I felt Judith was with us every step of the way.
Dandelion Farewells made a day which I was initially dreading into one of the most memorable days of my life.’
‘Professional, helpful and friendly; unhurried, calm, and options clearly explained. Could not be faulted. We were kept informed at all times, any queries were fully answered.
The funeral was as I had hoped – dignified, relaxed and unstuffy.
First class job, showing compassion and professionalism.’
‘Excellent! We were able to plan exactly what we wanted.
The fact that Dandelion Farewells did everything for us was so important to us at this sad time.
Because we were not tied to a timetable, we were able to say goodbye in our own time.
I feel content that when it is my turn to go, my family have Dandelion to turn to.’
‘We looked on the internet and chose Dandelion Farewells because they are family-run, warm and friendly. A first-rate service, outstanding.’
‘Very informative, my sister felt very well informed, calm and in capable hands.
Guidance and suggestions were helpful and things we hadn’t considered. Very calm and respectful, just the right balance for us.’
‘Thank you for your attention to detail.’
‘Initial contact was excellent, sympathetic, receptive to ideas and understanding.
We were not pushed in any directions, but Jo understood what we were wanting to achieve and gave us good suggestions which complimented our thoughts. She gave us guidance in an empathetic way. Her communication on our journey was absolutely excellent.
Judith guided us through the funeral with compassion and humility, ensuring that we did not need to think or worry about anything on the day.’
‘Very professional but also very personal and comforting.
Unhurried, clear about options, emphasis on our wants and needs. Nothing too much trouble.
Your help and support throughout all the aspects of the day ensured that what was a very sad day ended with a great celebratory service which will live on in our memories.’
‘Thank you so much for everything, it was really appreciated and made a difficult time that much easier.’
‘We made arrangements over time and during visits and emails. To be able to have this ‘evolve’ was really helpful.
Support, advice and guidance about visiting our son was sensitively delivered.
(On the day) you were helpful and there if we needed you. It was great to have the option to get involved or stand back.
The advice you gave, your transparent pricing, your premises and the ability to visit, made us choose to engage with you.’
‘A good balance between guidance and allowing us choices.
Very kind and caring approach which was greatly appreciated.’
‘The amount of contact was judged perfectly, getting in touch with reassuring information and guidance when necessary.
Despite it being a ‘direct cremation’, with no service, in accordance with my husband’s wishes, every care and consideration was taken.
I cannot praise Judith and her small company highly enough. Everything was carried out calmly and with great respect.’
‘From the moment we spoke to Judith we knew that Dandelion Farewells was right for us and all our family. She was kind and compassionate and was always there for us.
As a family with young children we needed the personal touch and guidance on helping the children.
All the family felt looked after.
Judith, Jo and Angela were incredible with myself and our family. I never thought I would have to plan a funeral like this (my husband at 42) and don’t think I could have got such a perfect and tailor-made funeral without them.’
‘Informative, friendly, no pressure to make decisions there and then. Supportive and helpful….and discreetly organised.’
‘We were most impressed with your handling of everything, from your first visit to the end of the service.’
‘Outstanding communication right the way through the whole process.
Amazing attention to detail, compassion, dignity and professionalism.’
‘The initial contact was warm, friendly and individual.’
I liked your approach to costs. We were not left with feeling that your main aim was ‘business’.’
‘My initial contact was an evening telephone to Judith who openly gave advice and spoke with professionalism but combined this with a warmth and friendly service.
The next day we turned up unannounced but were made welcome. The atmosphere is a homely room reflecting the service to be provided. No stiff, starchy approach.
We have had amazing contact and involvement from all three of you. Our special requests were noted and carried out.
Dandelion Farewells deserves to be known as a first class Funeral Director, who has not forgotten the compassion and understanding that this service requires.’
‘Dandelion Farewells were very helpful. Focused on taking the process one day at a time and not getting overwhelmed with the details too soon. Supportive, professional, helpful, kind.’
‘I did not look forward to visiting a funeral director. My fears disappeared immediately once I was there; relaxed, friendly communication, lots of guidance and help – nothing was too much trouble. I felt I was not under any pressure at all. Very helpful with suggestions and guidance. I would recommend to all.’
‘Everything was excellent. I cannot fault you!’
‘Dandelion Farewells were very sensitive and supportive at a difficult time. They are highly professional, well organised yet focused on the needs of our family. Thank you.’
‘I felt reassured that you would look after my Mum and you had that ‘human touch’.
Comprehensive information was covered clearly and costing details were shared upfront. We were kept informed at the right level, we didn’t feel hurried.’
