Some Kind Words From 2017

‘Judith came to my home and, all the time, she was professional and caring.

On the day of the funeral Judith was at my side at all times and took care of me so that I wasn’t overwhelmed by the people there.’

I chose Dandelion Farewells because it was clear I was going to get a more personalised and customised service.

 

‘Dandelion Farewells is a small business with an ethos to serve the community.

We felt supported and that the procedure would not be as depressing as we had always dreaded.

The meeting was conducted in pleasant surroundings. We were completely informed and reassured in that whatever we wanted you would do your utmost to provide.’

‘Judith’s manner is friendly, gentle and understanding. The staff are professional, yet approachable and gently got everything organised.

The [provision of information] was excellent. We were told everything we needed to know and the stages we had to go through. We never felt pressured or pushed in any way.

It was the most beautiful and perfect funeral, just what we wanted.

From the first contact with Judith, we were provided with a totally professional, caring service.

Your premises is really inviting which helps take away that ‘morbid’ feeling.

You made us aware that we could be totally ‘in charge’ of the service…. this meant we could do exactly as we wanted, which has made it so much better for us.

We are so glad that we found you, it was the most perfect and memorable day. We are so grateful for all your help and advice.

Just perfect from start to finish – professional, caring and considerate.

The service we got was just amazing. We didn’t have to worry about anything. There are no words to describe. I would give five stars and well recommend to anyone.

 

Wonderful! So caring and thoughtful. Very clear about all options and what was needed.

 

You made a heart-breaking day bearable, not only for me but the family. Everything ran smoothly. Your presence was non-invasive and very sensitive.

 

I cannot thank you enough for all your kindness shown to me at such a difficult time.

Suggestions and advice were positive yet thoughtful.

We were sensitively led through the whole process with appropriate pauses for discussion, clarification and advice.

[The funeral went] Exactly as we had hoped and planned. Very dignified, yet personal with time to reflect and grieve.

It is very difficult to put into words just how thankful we are for the way in which you conducted yourselves. The nursing home staff also felt very blessed to have experienced your care and respect for both my brother and them.

 

[Advice and guidance] Excellent throughout. All our questions were clearly answered and Judith also helped us to think through things that we hadn’t even thought of.

Judith made it clear that she was readily available and nothing was too much trouble…. she guided us through the day and lived up to her promise of devoting the day to us.

Overall, we were very pleased with the personal and professional service we received.

We achieved what we wanted. Dandelion Farewells were a huge help in making sure all the little details were right.

 

Felt at ease and comfortable. Treated with kindness and compassion. Immediately felt confidence in your service.

 

The funeral arrangement meeting was excellent – Very friendly, gentle but clear explanations. Easy to get to by car, and a pleasant environment. Information was clear and unhurried. There was plenty of good advice and I felt very well informed.

I particularly liked your human touch, open, friendly and, professional. Able to talk about the details in a gentle but specific way. The personal touches to your care for my mother were wonderful.

Different and relaxed approach, which fitted my father’s wishes.

The initial contact with Dandelion Farewells was ‘easy’ and informative. Immediately felt confidence in your service. Felt at ease and comfortable, and was treated with kindness and compassion. Advice and guidance was excellent. Very pleased with your service indeed.

All meetings were held at home, to make everything as easy and comfortable as possible for me. Information was set out in a highly professional manner with everything explained and all questions answered. Excellent.

Advice and guidance received was very professional and sympathetic. We were helped on a day-by-day basis. Judith just couldn’t have been kinder or done anything more to help. Ongoing support until the day of the funeral was absolutely wonderful. Judith had my complete trust.

On the funeral day itself, Dandelion Farewells staff were a wonderful, comforting presence, always there, helping, watching and making the day an uplifting experience for us all.

The flower arrangements from the wreath were a marvelous idea. The thank you notes to all who donated – *** would have been so proud – it all made for a truly wonderful experience.

From the first contact with Judith we had no hesitation – we knew we would get the best! Judith runs a highly professional and sympathetic business. We are already singing the praises of Dandelion Farewells.

Thank you Judith for doing a hard and difficult job very well. You were able to look after us on an emotional level and supported us all through a very difficult time.

Excellent. Very friendly, gentle but clear explanations.

I particularly liked your human touch – open, friendly, professional.

The personal touches to your care for my mother was wonderful.

Very professional and sympathetic…Judith just couldn’t have been kinder.

A wonderful, comforting presence, always there, helping, watching and making the day an uplifting experience for us all.

Absolutely wonderful, Judith had my complete trust.

So warm and friendly with the promise of ‘the kettle being on’ when I went for my meeting. Aftercare and continuing contact has been so good and reassuring.

Angela explained everything to me in a matter of fact way which I found so helpful. I needed to know the facts without too much sentimentality, which I think Angela recognized.

I would like to add how much I appreciated your frank discussion about the process of collecting *** from the hospital and you ringing me to me know that *** had arrived at Wisborough Green with you.

“The best funeral we’ve been to” is what many people said. The overall result was a happy experience with lovely memories of the actual funeral.

As soon as I heard Judith’s warm and professional tone I knew I was in safe hands. I found a nurturing, kind, fresh and convivial atmosphere.

Transparent, very well-informed, clear, kind, loving and professional. A sense that what we wanted was important and entirely possible, and additional ideas that were perfect.
“There are no rules” – a mantra that made me feel love, light and individuality could be at the core of everything. Judith absolutely understood what I needed and supported me in every decision while making it clear that anything was possible.

A sense that I was at no point on this journey alone, but had true support and understanding and empathy, not only in the care of my mother, but in my own story and special care needed to heal.

Total care and comfort, support and professionalism. I felt at no point responsible but able to be a full participant in the day. This was so meaningful.

We engaged with Dandelion Farewells because of Judith’s humanity, gentleness, kindness, competency and background.

Comforting, individual, special and caring. Excellent, inspiring and knowledgeable. Provided a superb celebration of my husband’s life. The professionalism, care, support and understanding was so appreciated at a very sensitive time. The ideas and information provided really impressed me and my children. We were made at ease immediately and the day was truly a celebration of life.

 

Conscious of our emotional state whilst providing comfort to us. Conducted in pleasant and relaxed surroundings, we were made to feel relaxed and comfortable in dealing with our loss. Provided us with all the information we needed to formulate a plan of events. Provided positive and clear guidance. Support was exceptional throughout and the funeral was a very special and memorable occasion. Aftercare following the funeral was caring and extremely helpful. Overall extremely satisfied.

 

Incredibly sensitive, empathetic, enabling and empowering. All members of the family felt at ease and had a clear understanding.
Dandelion Farewells responded very well to phone calls and emails, no matter which member of the family made contact. We felt completely supported at all times.

‘Advice and guidance was readily given, which helped me enormously. I did feel that at last I was not on my own.

I had been dreading the day of the funeral, but, Judith and Jo guided me with great care and compassion throughout, for which I was so truly grateful. It made a sad day so much more bearable.

Testimonials from previous years