We dealt with various people within the Dandelion Team; they were all fully informed of our requirements.
We dealt with various people within the Dandelion Team; they were all fully informed of our requirements.
I found Dandelion Farewells an oasis of calm at a difficult time.
At the funeral arrangement meeting Judith provided an excellent balance of listening to our ideas and offering suggestions.
Dandelion Farewells had a thoughtful reassuring presence from the day Mum died until we picked up her ashes.
The reception area at Dandelion Farewells is comfortable, not at all like a business office. All information was given at a pace we could follow at an emotional time. We felt listened to and heard. Our expectations and wishes were met. I particularly appreciated the call the evening before the funeral.
Our first contact with Dandelion Farewells was a phone call with Clare, who was very kind and understanding. She gently helped explain the next steps in the process.
From my first meeting with Dandelion Farewells, I felt well supported and reassured that my husbands’ wishes were going to be carried out.
The day of the funeral went even better than we thought it would.
We would just like to thank all the staff for their care and attention to detail.
It was a deeply sad time, but the kindness, care and professionalism shown throughout made all the difference. Everything was handled with sympathy and understanding.
From our first meeting with Judith, she was very calm. She fully understood us and was fully engaged. Judith has a reassuring manner. Everything we needed to know was provided. We were supported and guided throughout a difficult time. We will always be extremely grateful.
We had our first two funeral arrangement meetings via Teams so my brother who lives abroad could be involved. Judith listened to our thoughts and concerns and helped us navigate the process in an unrushed fashion.
It was such a relief from my first contact with Dandelion Farewells when one of the team answered the phone and said “Of course we can assist you with the funeral arrangements.”
Judith was so good at explaining everything and relating to my teenage sons, so calm and reassuring
On the funeral day the Dandelion Farewells Team enabled the mourners to participate which meant a lot to people. The Team were respectful and warm.
The care, guidance and support provided at a time of such grief was a tremendous help. We never felt rushed in any interaction with them.
I will always remember that Dandelion Farewells held my husband in such safe hands throughout his time at Wisborough Green and then carrying him to his resting place. Everything was given with such care and love, not only looking after my husband, but also myself. All the lovely little gestures from his fingerprint to a heart in his hand. Everything perfectly done. Knowing I have ongoing support from this awesome team is wonderful.
Being looked after by Judith and Clare was like being enveloped in a warm, loving hug. We always felt cared for. Our wishes were taken care of with the utmost care, sensitivity and reassurance. We literally cannot thank you enough.
I knew from the moment that we met and spoke with Judith, that Dandelion Farewells was the perfect place to be. We were given compassion and understanding. Just as my wife had wished for before she died.
We received continual updates and were kept informed throughout by all the team. Excellent contact and support.
Everything went to plan like clockwork at the funeral.
After the date of my wife’s funeral, the team kept in touch with us to make sure, we were all doing as well as we could be under the circumstances.
The arrangement meeting was top class. There were many of our family involved, all contributions were calmly received by the team at Dandelion Farewells. Everyone was delighted with the final plan.
We always felt entirely supported and hugely confident in Judith’s attention to detail and organisation.
Judith was faultless in her administering of all duties with humanity and professionalism. The perfect balance of information and kindness.
On the funeral day itself we felt very well cared for. We were given choices at each stage which we didn’t even know we had! We were treated with great consideration and kindness.
Following the funeral, it was nice to receive information regarding ‘Remembered Farewells’. It can feel like you go into a ‘void’ after the funeral, so it was good to get some follow up care on offer from Dandelion Farewells. Thank you, Team.
On the funeral day itself we felt very well cared for. We were given choices at each stage which we didn’t even know we had! We were treated with great consideration and kindness.
Following the funeral, it was nice to receive information regarding ‘Remembered Farewells’. It can feel like you go into a ‘void’ after the funeral, so it was good to get some follow up care on offer from Dandelion Farewells. Thank you, Team.
Dandelion Farewells on the funeral day had exactly the right tone: discreet and empathetic.
From the very first phone call Judith was warm, empathetic and professional. She instilled a confidence in me that she would work with me flexibly.
The arrangement meeting was in the calm and pleasant lounge setting at Dandelion Farewells. It was relaxed and felt un-hurried with lots of information and guidance
Judith gave us all the information we needed with compassion. Everything was made clear. Judith is clearly very experienced at this.
It is not often I can’t find any faults with a service, but with Dandelion Farewells everything from the initial contact to the ashes collection was faultless.
Clare was fantastic. Professional, reassuring, clear and supportive. We couldn’t have asked for a better discussion at our arrangement meeting.
The initial contact with Judith was very calming. We were very emotional and couldn’t think straight. Judith made us feel like she had everything under control.
The contact and support to all family members involved in the funeral arrangements was five stars.
Great service and aftercare following the funeral, in collecting and decanting the ashes.
The basket of white rose petals and sprigs of rosemary, to throw onto the grave were especially appreciated.