‘My initial contact was an evening telephone to Judith who openly gave advice and spoke with professionalism but combined this with a warmth and friendly service.
The next day we turned up unannounced but were made welcome. The atmosphere is a homely room reflecting the service to be provided. No stiff, starchy approach.
We have had amazing contact and involvement from all three of you. Our special requests were noted and carried out.
Dandelion Farewells deserves to be known as a first class Funeral Director, who has not forgotten the compassion and understanding that this service requires.'
‘Dandelion Farewells were very helpful. Focused on taking the process one day at a time and not getting overwhelmed with the details too soon. Supportive, professional, helpful, kind.'
‘I did not look forward to visiting a funeral director. My fears disappeared immediately once I was there; relaxed, friendly communication, lots of guidance and help – nothing was too much trouble. I felt I was not under any pressure at all. Very helpful with suggestions and guidance. I would recommend to all.'
‘Everything was excellent. I cannot fault you!'
‘Dandelion Farewells were very sensitive and supportive at a difficult time. They are highly professional, well organised yet focused on the needs of our family. Thank you.'
‘I felt reassured that you would look after my Mum and you had that ‘human touch’.
Comprehensive information was covered clearly and costing details were shared upfront. We were kept informed at the right level, we didn’t feel hurried.'
‘Judith came to my home and, all the time, she was professional and caring.
On the day of the funeral Judith was at my side at all times and took care of me so that I wasn’t overwhelmed by the people there.'
I chose Dandelion Farewells because it was clear I was going to get a more personalised and customised service.
‘Dandelion Farewells is a small business with an ethos to serve the community.
We felt supported and that the procedure would not be as depressing as we had always dreaded.
The meeting was conducted in pleasant surroundings. We were completely informed and reassured in that whatever we wanted you would do your utmost to provide.'
‘Advice and guidance was readily given, which helped me enormously. I did feel that at last I was not on my own.
I had been dreading the day of the funeral, but, Judith and Jo guided me with great care and compassion throughout, for which I was so truly grateful. It made a sad day so much more bearable.
‘Judith’s manner is friendly, gentle and understanding. The staff are professional, yet approachable and gently got everything organised.
The [provision of information] was excellent. We were told everything we needed to know and the stages we had to go through. We never felt pressured or pushed in any way.
It was the most beautiful and perfect funeral, just what we wanted.
From the first contact with Judith, we were provided with a totally professional, caring service.
Your premises is really inviting which helps take away that ‘morbid’ feeling.
You made us aware that we could be totally ‘in charge’ of the service…. this meant we could do exactly as we wanted, which has made it so much better for us.
We are so glad that we found you, it was the most perfect and memorable day. We are so grateful for all your help and advice.
Just perfect from start to finish – professional, caring and considerate.
The service we got was just amazing. We didn’t have to worry about anything. There are no words to describe. I would give five stars and well recommend to anyone.
Wonderful! So caring and thoughtful. Very clear about all options and what was needed.
You made a heart-breaking day bearable, not only for me but the family. Everything ran smoothly. Your presence was non-invasive and very sensitive.
I cannot thank you enough for all your kindness shown to me at such a difficult time.
Suggestions and advice were positive yet thoughtful.
We were sensitively led through the whole process with appropriate pauses for discussion, clarification and advice.
[The funeral went] Exactly as we had hoped and planned. Very dignified, yet personal with time to reflect and grieve.
It is very difficult to put into words just how thankful we are for the way in which you conducted yourselves. The nursing home staff also felt very blessed to have experienced your care and respect for both my brother and them.
[Advice and guidance] Excellent throughout. All our questions were clearly answered and Judith also helped us to think through things that we hadn’t even thought of.
Judith made it clear that she was readily available and nothing was too much trouble…. she guided us through the day and lived up to her promise of devoting the day to us.
Overall, we were very pleased with the personal and professional service we received.
We achieved what we wanted. Dandelion Farewells were a huge help in making sure all the little details were right.
Felt at ease and comfortable. Treated with kindness and compassion. Immediately felt confidence in your service.
The funeral arrangement meeting was excellent – Very friendly, gentle but clear explanations. Easy to get to by car, and a pleasant environment. Information was clear and unhurried. There was plenty of good advice and I felt very well informed.
I particularly liked your human touch, open, friendly and, professional. Able to talk about the details in a gentle but specific way. The personal touches to your care for my mother were wonderful.
Different and relaxed approach, which fitted my father’s wishes.
The initial contact with Dandelion Farewells was ‘easy’ and informative. Immediately felt confidence in your service. Felt at ease and comfortable, and was treated with kindness and compassion. Advice and guidance was excellent. Very pleased with your service indeed.
All meetings were held at home, to make everything as easy and comfortable as possible for me. Information was set out in a highly professional manner with everything explained and all questions answered. Excellent.
Advice and guidance received was very professional and sympathetic. We were helped on a day-by-day basis. Judith just couldn’t have been kinder or done anything more to help. Ongoing support until the day of the funeral was absolutely wonderful. Judith had my complete trust.
On the funeral day itself, Dandelion Farewells staff were a wonderful, comforting presence, always there, helping, watching and making the day an uplifting experience for us all.
The flower arrangements from the wreath were a marvelous idea. The thank you notes to all who donated – *** would have been so proud – it all made for a truly wonderful experience.
From the first contact with Judith we had no hesitation – we knew we would get the best! Judith runs a highly professional and sympathetic business. We are already singing the praises of Dandelion Farewells.
Thank you Judith for doing a hard and difficult job very well. You were able to look after us on an emotional level and supported us all through a very difficult time.
Excellent. Very friendly, gentle but clear explanations.
I particularly liked your human touch – open, friendly, professional.
The personal touches to your care for my mother was wonderful.
Very professional and sympathetic…Judith just couldn’t have been kinder.
A wonderful, comforting presence, always there, helping, watching and making the day an uplifting experience for us all.
Absolutely wonderful, Judith had my complete trust.
So warm and friendly with the promise of ‘the kettle being on’ when I went for my meeting. Aftercare and continuing contact has been so good and reassuring.
Angela explained everything to me in a matter of fact way which I found so helpful. I needed to know the facts without too much sentimentality, which I think Angela recognized.
I would like to add how much I appreciated your frank discussion about the process of collecting *** from the hospital and you ringing me to me know that *** had arrived at Wisborough Green with you.
“The best funeral we’ve been to” is what many people said. The overall result was a happy experience with lovely memories of the actual funeral.
As soon as I heard Judith’s warm and professional tone I knew I was in safe hands. I found a nurturing, kind, fresh and convivial atmosphere.
Transparent, very well-informed, clear, kind, loving and professional. A sense that what we wanted was important and entirely possible, and additional ideas that were perfect.
“There are no rules” – a mantra that made me feel love, light and individuality could be at the core of everything. Judith absolutely understood what I needed and supported me in every decision while making it clear that anything was possible.
A sense that I was at no point on this journey alone, but had true support and understanding and empathy, not only in the care of my mother, but in my own story and special care needed to heal.
Total care and comfort, support and professionalism. I felt at no point responsible but able to be a full participant in the day. This was so meaningful.
We engaged with Dandelion Farewells because of Judith’s humanity, gentleness, kindness, competency and background.
Comforting, individual, special and caring. Excellent, inspiring and knowledgeable. Provided a superb celebration of my husband’s life. The professionalism, care, support and understanding was so appreciated at a very sensitive time. The ideas and information provided really impressed me and my children. We were made at ease immediately and the day was truly a celebration of life.
Conscious of our emotional state whilst providing comfort to us. Conducted in pleasant and relaxed surroundings, we were made to feel relaxed and comfortable in dealing with our loss. Provided us with all the information we needed to formulate a plan of events. Provided positive and clear guidance. Support was exceptional throughout and the funeral was a very special and memorable occasion. Aftercare following the funeral was caring and extremely helpful. Overall extremely satisfied.
Incredibly sensitive, empathetic, enabling and empowering. All members of the family felt at ease and had a clear understanding.
Dandelion Farewells responded very well to phone calls and emails, no matter which member of the family made contact. We felt completely supported at all times.
We felt everything was handled respectfully and our wishes were met 100%.
Couldn’t fault a single thing. Judith went above and beyond.
You sounded perfect and you were.
When planning the funeral we wanted a traditional, yet modern, contemporary feel for a very large gathering of approx. 300 people. Judith was able to help pull this event together which was a celebration of life rather than a religious/funeral event but with traditional elements. She made the event perfect for our every need and desire and full of personal touches. Judith walked us through every aspect from venues, speeches, timings and dealt with a very bespoke and individual event. Every family member and guest couldn’t speak highly enough of the service and support they have given. I will be forever grateful to them all for making our farewell such a special event. Thank you.
Honestly cannot speak highly enough of Judith and her team. They were professional, supportive and efficient in all they did. Judith walked me through the toughest months of my life as a young widow and now a single mum. The information on costs, procedures, traditions, admin and widow allowances was invaluable. I couldn’t have hoped for better care.
Judith is a constant support after the event. She got to know the family and provided excellent care and assistance where needed. Even though the funeral is past the support Dandelion Farewells provide is invaluable.
Judith and Jo and the team were amazing. The whole day was slick and professional. They were a presence on the day without being seen. They were sensitive to the needs of the family and guests. Their personal touches were perfect.
Judith was fabulous. Nothing was too much trouble, she was able to achieve every goal that we had for the funeral and would often work out of hours to attend to all the family’s needs.
Judith was invaluable with her advice, whether on the grieving process, emotional support throughout the process and grants that I could apply for being a young widow.
Judith was completely clear, organized and efficient with everything. Things were thoroughly explained and documented.
Nothing was too much trouble for Judith or Jo. They went above and beyond to make sure everything was as perfect as possible and all of the family’s needs were met.
Judith was highly professional and respectful of our situation. She was able to relate to everyone and was an amazing source of comfort and information.
(Advice and guidance) Superb at every step of the way. Coordinating everything beautifully. Explaining and advising every detail. Regular contact in person and by phone and confirmed every detail and cost by email so that everything was totally clear. Judith organized everything to perfection and with the utmost sensitivity. Immediate empathy and confidence in Judith.
I struck gold when I was recommended to Dandelion Farewells. Judith is superb at her job, going above and beyond all expectations. She is sensitive to every situation, anticipating moments that could be distressing, always allowing time to come to terms with those moments. She supported the whole family.
I was comforted as I was assured of the commitment from Judith that my dad would be looked after. I was given all the necessary information in a clear and concise manner. Judith was wonderfully calming and allowed us as a family to contribute as much as we wanted and needed.
Thank you so much for everything Judith. Our family are all so grateful for your loving care and guidance throughout. You gave us such warmth and respect. With your great sense of understanding and valuable insights, you offered us options which were truly priceless and always in such a gentle professional manner.
We really can’t thank you enough for making a sad time more bearable. Judith at Dandelion Farewells was incredibly personal, friendly, informative, sensitive and respectful. No question was left unanswered and no request too much. I felt I was able to make contact at any point and this was of great comfort, it was also wonderful to have continuity. We would absolutely recommend Dandelion Farewells to other families.
I felt completely at ease from the outset as, from our initial conversation Judith’s calmness and professionalism were very reassuring and confirmed to me that I had made the right choice. Throughout the time of making the funeral arrangements Judith’s guidance and advice on what decisions needed to be made and when, was invaluable and timely. On the day of the funeral Judith’s gentle prompting and unobtrusive presence was a blessing. I could not have asked for more or received a better service.
Judith was very kind and considerate, gentle at explaining all the things which could/should happen and allowing us time to think things over. Information was very clear and detailed, but never overwhelming. Dandelion Farewells was very supportive of our choices and consistently reminded us we could do things however we wanted. Contact and support was very helpful, including email summaries and telephone contact. Judith prepared us for the day of the funeral, for what it would be like and what would happen, which was very helpful.
Thank you for your kindness, understanding and patience in providing a fantastic service during this very difficult time for us as a family. It was extremely important to us to follow my brother’s last wishes and your desire to focus on what we wanted is a breath of fresh air in an industry that seems to want to follow its own objectives.
Nothing was too much trouble and we never felt pressure for time. Thank you once again.
I liked the idea of a company that wanted to meet the individual needs. Dandelion Farewells provided information in a casual, professional manner, following guidelines but also individualised information. Excellent, professional advice and guidance. Judith was relaxed, friendly and professional, providing very good communication throughout. We received thoughtful and professional care, supportive and personal attention to detail.
We would like to say a big ‘thank you’ for the kind and considerate manner in which you handled the procedure for our final farewell to our son. Please accept our grateful thanks for everything.
Dandelion Farewells was very helpful and caring, explaining many matters not initially thought about by our family. The funeral arrangements were all taken care of very professionally. Excellent contact and support, always able to get in touch when needed. I would recommend Dandelion Farewells to other families.
We were so relieved to have found someone who could take on the funeral of our mum so sensitively. From our initial call with Judith, we felt comforted and our wishes understood. I was grateful that you could come to my house where I was comfortable, to make the funeral arrangements. Judith was always available and going that extra mile with our requests. The day of the funeral was perfect, it all went as well as we had hoped. Attention to detail was spot on, well organised and managed.
Judith immediately understood what I was going through, she was very approachable and kind, extremely patient and knowledgeable. Judith was always available, reassuring me in every way. Her attention to detail was touching. Judith continued her care wonderfully after the funeral too.
I found Judith always most sensitive, thoughtful, empathetic and kind - when I was at my most vulnerable.
Before the burial she was efficient and clear and phoned to let me know that my husband was with her - this meant a great deal to me. At the burial she was unobtrusive and quietly directed the pallbearers to place the coffin over the grave and then gently lower it. Throughout she stood at the back. She led me through the process in the most sensitive way.
May I sincerely thank you for the considerate and compassionate way you handled the arrangements at what was a difficult time for my family and myself.
As a Minister officiating at a service organised by Judith Dandy from Dandelion Farewells, I was really impressed by the evident care and attention she took in taking care of the deceased, and in ensuring that the needs and wants of the family were fully met before, during and after the funeral.
I was very grateful for all your efforts last Friday. You handled the whole thing with great professionalism but also with such sensitivity and warmth. Everyone thought it was such a comforting and satisfying occasion.
We are very pleased with the way the morning went. We all came away with the feeling of having done the correct thing, and that **** would have approved. We felt much more at ease than on previous funerals we have attended, partly because there were no ‘rules’ and also because we did not have to listen to someone talk about **** knowing that they had never even met.
Thank you so much for the care and attention you showed our mum and us. Your care and kind guidance helped us at this very difficult time in our lives, and we are for ever grateful for that.
From the very first time my sister and I spoke to Judith about our mum’s funeral she made a very difficult time easier for us. She explained everything clearly, gave us advice and was always knowledgeable and calm. Thank you Judith – the service you provide really is second to none.
Thank you for making such a difficult time more bearable. Your guidance and support was invaluable and we can’t thank you enough for your part in looking after my mum and ensuring she had the send-off she deserved.
Thank you very much for your coordination of mum’s burial. Your sympathetic attention to detail and clear communication with us has meant that we felt smoothly supported in the arrangements. Now we are ready to celebrate and say our farewells. With grateful thanks.
Judith, your quiet support was so good to have in the background of all our thoughts for the day and preparations, and your lovely presence at the funeral was invaluable. I woke the following day with a deep sense of peace and calm, to which I feel sure you contributed.